Step 1: 24 Hour Emergency Contact
The cleanup and restoration begins with a phone call. Elite Remediation & Services is available 24 hours a day and ready to dispatch to your home or business. When you are dealing with water damage, immediate response is crucial. A delay of just a few hours can greatly increase the severity of damage.
Have an Emergency? Call us now!
Step 2: Inspection and Water Damage Assessment
The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. The Elite Remediation & Services Professionals will determine the scope of the damage so they can develop an appropriate plan of action.
Identify and Stop the Water Source
We will check for the source of water in your home and business and stop it. The water source must be stopped before the drying process can begin.
- Stop the Source
- Check for Contaminated Water
Identify the Type of Water
An Elite Remediation & Services Professional must identify the category and classification of water to restore your property safely to industry specifications. The type of water contamination will affect the specific restoration processes used to restore your property.
- White / Category 1 Water
- Gray / Category 2 Water
- Black / Category 3 Water
Survey the Extent of the Water Damage and Inspect the Premises
We will inspect and test your home to discover the extent of the damage. Additionally, we will look for safety concerns and explain them to you. If you are aware of any safety issues, such as asbestos or lead, please share them.
- Survey Damage
- Complete Safety Inspection
Move or Block Furniture
We will move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
Common Water Damage Questions
How much does water damage restoration cost?
Cost depends on how much water is involved, how long it sat before cleanup started, and whether the damage reached flooring, drywall, or structural materials. A single-room leak caught early might run a few hundred dollars, while a whole-basement flood with contaminated water can run into the thousands. Elite Remediation provides a free on-site estimate before any work begins, so you know the scope before committing.
Does homeowners insurance cover water damage restoration?
In most cases, yes, if the damage came from a sudden or accidental event like a burst pipe, water heater failure, or appliance malfunction. Damage from long-term neglect, such as an unrepaired slow leak, is less likely to be covered. Elite Remediation works directly with major carriers including State Farm, Allstate, Nationwide, and Travelers to document the damage and support your claim.
How long does water damage restoration take?
A minor leak with quick response can often be dried out in two to three days. Larger floods, especially those involving gray or black water, can take a week or longer once you account for drying, sanitizing, and any structural repairs. Your technician will give you a specific timeline after the initial inspection.
What's the difference between clean, gray, and black water damage?
The IICRC classifies water damage into three categories. Category 1 (white water) comes from a clean source like a supply line and poses little health risk if addressed quickly. Category 2 (gray water) contains some contamination, such as water from a washing machine or dishwasher. Category 3 (black water) is grossly contaminated, coming from sources like sewage backups or floodwater, and requires specialized handling to protect your health. The category determines how the restoration crew approaches cleanup.
Should I try to dry out water damage myself?
For a very small, isolated spill on a hard surface, basic cleanup and a fan may be enough. Once water has soaked into carpet, drywall, or subfloor, or if you’re unsure of the water source, professional extraction and drying equipment is the safer route. Moisture trapped behind walls or under flooring often isn’t visible, and it’s the most common cause of mold growth weeks after the original damage seemed handled.
How fast can Elite Remediation respond to a water emergency?
Elite Remediation answers calls 24 hours a day, 365 days a year, and dispatches a crew to homes and https://www.eliteremediations.com/mold-remediation-greenwood-in/businesses across the Indianapolis metro as soon as you call. Since standing water can significantly worsen damage within hours, getting a technician on site quickly is the biggest factor in keeping repair costs down.